Push notifications
What it does
Web + app push notifications
Your brand lives on the customer's phone between visits — push notifications are how it speaks. Rate alerts, price-drop nudges on wishlisted pieces, scheme-instalment reminders and festival announcements all arrive under your name, from your app.
Targeting is built on what the platform already knows — wishlists, scheme status, rate thresholds — so messages land when they are relevant, not merely when you remember to send them.
How it works in your store
- Automatic notifications: rate alerts, wishlist price drops, instalment reminders
- Campaign broadcasts for festivals and offers, scheduled from the console
- Targeting by activity: scheme members, wishlist holders, lapsed savers
- Delivered through your own branded apps and PWA
- Opt-in/opt-out is honoured per customer, per channel
On your surfaces
Questions jewellers ask
Do notifications come from JewelHouse or from my brand?
From your brand — they are delivered through your own apps and PWA. Nothing customer-facing says JewelHouse.
Can customers opt out?
Yes — per customer, per channel, honoured platform-wide. Consent is part of the DPDP posture, not an afterthought.
What triggers are automatic?
Rate alerts the customer sets, wishlist price drops, and scheme-instalment reminders — plus any campaign broadcasts you schedule.